Usability Evaluation of Online Educational Applications in COVID-19

  • Muhammad Saeed Ahmad Department of Information Technology, The Superior College, Lahore, Pakistan
  • Muhammad Waseem Iqbal Department of Software Engineering, The Superior College, Lahore, Pakistan
  • Maham Abid Department of Information Technology, The Superior College, Lahore, Pakistan.
  • Nadia Tabassum Department of Computer Science,Virtual University, Pakistan.
  • Syed Khuram Shahzad Department of Informatics & Systems, University of Management and Technology, Lahore, Pakistan.
  • Natash Ali Mian School of Computer and Information Technology, Beaconhouse National University,Lahore, Pakistan
  • Muhammad Raza Naqvi Department of Computer Science, The Superior College, Lahore, Pakistan
Keywords: Usability, Educational apps, User satisfaction, User experience


COVID-19 is a pandemic faced by almost every country in the world, this has resulted in health crisis. Due to COVID-19, all the countries around the world have decided to close all educational institutes to prevent this pandemic. Educational institutes have taken every possible measure to minimize the impact of the closure of schools and introduce the concept of an online education system which is not only a massive shock for parents but it also affects the children's learning process and social life. The educational applications (Apps) are very important, because they offer more opportunities for development and growth to society. In this pandemic situation, educational Apps like Zoom, HEC LMS, Google Classroom, and Skype, etc. are the need of the hour when everything goes online. In this paper, the usability features of online educational Apps are thoroughly discussed including the effectiveness and usability for students. Using the results obtained from the survey, this paper observes the student's perspective of usefulness of online educational Apps in student’s learning process of different age groups. It also analyzes the easiness for students to understand, interact and use these Apps.

How to Cite
Muhammad Saeed Ahmad, Muhammad Waseem Iqbal, Maham Abid, Nadia Tabassum, Syed Khuram Shahzad, Natash Ali Mian, & Muhammad Raza Naqvi. (2020). Usability Evaluation of Online Educational Applications in COVID-19. Lahore Garrison University Research Journal of Computer Science and Information Technology, 4(4), 86-95.

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